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Staff Team

Staff team

BPCA employs a professional staff team to carry out the day-to-day duties of the Association. The team has between them over 150 years experience in association management, and includes pest control professionals who have worked for a range of companies and run businesses themselves, a chartered accountant, a MBA-qualified company secretary, and staff with extensive expertise in event management, marketing, web design, financial control and account management.


Simon Forrester

Chief Executive

01332 294288

About Simon

Simon began his career in the NHS in London, and in the mid 1990’s moved to a senior association management role. He has worked for professional and trade associations in the healthcare, business tourism and construction sectors. Simon has an MBA from Birmingham City University, specialising in association mergers and innovation in not-for-profit companies.


Simon provides leadership to the BPCA team and has responsibility for implementing strategy to the benefit of members. He is also BPCA Company Secretary, and supports the Board through delivery of advice, information and governance. In February 2013 Simon was elected a director of the Confederation of European Pest Management Associations, and represents BPCA internationally.


Lorraine Norton

Lorraine Norton

Operations Manager

01332 225108 / 07590 712096 

About Lorraine

Lorraine has a wealth of experience, predominantly gained as a Chartered Accountant working with SME businesses. She has enjoyed the steep learning curve into the Industry during her time with BPCA; an industry she now feels very passionately about.


Lorraine’s role sits in direct support of the Association’s Chief Executive and manages the Derby team and offices as well as the clients of Trade Associations Services Ltd (TAS). She is available to assist and advise the members on a range of issues including finances.


Richard Moseley

Richard Moseley

Technical Manager

07590 712094

About Richard

After graduating from Lancaster University in 1997 with a Ba (Hons) in History, Richard joined National Britannia as a service technician in the Wigan area and within 18 months was promoted to the level of Field Biologist, carrying out in depth inspections of sites primarily in the North West of England.


Richard joined BPCA in 2008 as our Technical Manager, providing Training technical support and advice for members as well as dealing with technical enquiries from the general public. Richard’s knowledge of the industry and associated legislation has allowed him to take part in industry specific lobbying and committees to support BPCA objectives. Richard also produces white paper documents for the Association.


Kevin Higgins

Kevin Higgins

Membership Manager

01332 225102 / 07809 567765

About Kevin

Kevin has worked in public health and pest control for the military and in a number of countries. He joined Rentokil as a Technician and then went on to be a Technical Surveyor. He has worked as a consultant in Saudi, Egypt and the Trucial Oman states delivering training and logistical support. On returning from the Middle East, he formed a pest control company with other industry colleagues and built it into a national account before selling it.


An active member of the BPCA for many years on committees and holding the presidency for an unprecedented 3 consecutive terms. Kevin is now a life member of the BPCA, and working in the present role of Membership Manager enables his pest and business experience to be utilised for the benefit of members.


Mandy McCarthy-Ward

Training Manager

01332 225113 / 07710 305148

About Mandy

Mandy has worked in the training field for over 30 years, including running a successful training business and working with Utilities, Councils, Aerospace, Retail, FE, NHS, Mental Health and Food and Care Organisations.


Mandy joined the BPCA to ensure our training is the best it can be and is available to discuss any training need or requirement.


Natalie Bungay

Field Officer

01332 225104 / 07522 390371

About Natalie

Natalie trained and worked as a pest control technician for various companies. Having previously worked for BPCA, she has also worked for Leeds City Council.


Natalie is responsible for visiting and supporting BPCA members, throughout the country, focusing on the importance of Continuing Professional Development (CPD), offering servicing members advice and support in achieving our 100% CPD criteria, which takes effect for all members from the end of 2014. Natalie will also be working with the whole BPCA team on a variety of other projects.


Rachel Eyre

Rachel Eyre

Membership Officer

01332 225112

About Rachel

Rachel joined BPCA in 1992 when it was based in St James' Court. Rachel has great knowledge of the BPCA gained through a number of different roles within the business ranging from training, events and general membership advice and support.


Rachel's current role as Membership Officer provides support to prospective and existing members within the UK and Overseas with responsibility for new applications, maintaining communication with existing members, management of complaints and mis-representation of membership.


Danni Baker


01332 225107

About Danni

Danni graduated from Huddersfield university in 2009 with a degree in performance, she has over 10 years experience within hospitality and management and is passionate about travelling the world. Danni is excited to be working within an administration role and is happiest when she is busy in the office.


Danni's current role as Administrator provides support to all areas of operation within the BPCA offices and ensures the smooth delivery of services to members.



Laurence Barnard

Marketing & Communications Officer

01332 225115

About Laurence

Laurence previously worked in Marketing at the University of Derby, and prior to this he was a full time board member of the Students’ Union responsible for marketing and communication, which included an award winning monthly student magazine with a readership of 20,000.


Responsible for the marketing and communications of the association this role includes the development and maintenance of our websites, presence on external websites, social media, online and email marketing. Laurence is also responsible for the management and advertising of PPC and alexo magazines.


Lauren Carter

Events Officer

01332 225111

About Lauren

Lauren studied hospitality business management with conference and events at Sheffield Hallam University, gaining a first class degree, before going on to gain experience within the hospitality and events industry. Lauren went on to be the Events Manager at the Hallmark Hotel & then Senior Conference Coordinator at the University of Derby before joining the BPCA.


As Events Officer Laurens time is spent ensuring the BPCA is promoted at National and international events. Lauren organises the BPCA Regional Training forums providing members with the opportunity to engage with industry specialists, as well as playing a key role in the exhibitions organised by the BPCA such as PestEx and PPC Live. Lauren also looks after the course booking and administration for our training courses and examinations.


Stephanie Costopoulos


01332 225110

About Stephanie

Stephanie joined us in 2012 and brings with her a wealth of experience from her finance career in both the public and private sector.


Stephanie is responsible for management of the BPCA finance function.


Sofi Halliday

Sofi Halliday

Senior Administrator

01332 225109

About Sofi

Sofi joined the BPCA team in February 2005, having worked previously in property advertising and sales.


Sofi’s time is spent undertaking any administration work in relation to finance and the day to day operations of the Association.