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Staff Team

Staff team

BPCA employs a professional staff team to carry out the day-to-day duties of the Association. The team has between them over 150 years experience in association management, and includes pest control professionals who have worked for a range of companies and run businesses themselves, a chartered accountant, a MBA-qualified company secretary, and staff with extensive expertise in event management, marketing, web design, financial control and account management.


Simon Forrester

Chief Executive

01332 294288

About Simon

Simon began his career in the NHS in London, and in the mid 1990’s moved to a senior association management role. He has worked for professional and trade associations in the healthcare, business tourism and construction sectors. Simon has an MBA from Birmingham City University, specialising in association mergers and innovation in not-for-profit companies.


Simon provides leadership to the BPCA team and has responsibility for implementing strategy to the benefit of members. He is also BPCA Company Secretary, and supports the Board through delivery of advice, information and governance. In February 2013 Simon was elected a director of the Confederation of European Pest Management Associations, and represents BPCA internationally.


Dee Ward-Thompson

Technical Manager

01332 225103 / 07590 712094

About Dee

Dee joined the BPCA team in April 2015 from a member company, OCS Cannon, where she'd been their UK Technical Manager since 2008. Before then Dee was Operational Quality and Food Safety Manager for Mars, with a remit to manage pest control.


Dee's key responsibilities are around technical support for the membership, handling technical queries for the public, and assisting clients with their pest control tendering and specification writing. Dee also represents BPCA on a range of internal and external committees, helping to produce best practice documents, draft legislation, and lobby to represent members' interests around public health pest control.


Kevin Higgins

Kevin Higgins

Membership Manager

01332 225102 / 07809 567765

About Kevin

Kevin has worked in public health and pest control for the military and in a number of countries. He joined Rentokil as a Technician and then went on to be a Technical Surveyor. He has worked as a consultant in Saudi, Egypt and the Trucial Oman states delivering training and logistical support. On returning from the Middle East, he formed a pest control company with other industry colleagues and built it into a national account before selling it.


An active member of the BPCA for many years on committees and holding the presidency for an unprecedented 3 consecutive terms. Kevin is now a life member of the BPCA, and working in the present role of Membership Manager enables his pest and business experience to be utilised for the benefit of members.


Ben Massey

01332 225115

Marketing and Communications Manager

Ben has experience of leading the marketing function for membership, charitable and social enterprise organisations in the Construction and Sport & Leisure sectors, and most recently in the Higher Education sector. Ben brings many skills to his BPCA role including strategic marketing planning, member engagement strategy, brand strategy, digital marketing and communications planning.

About Ben

Ben enjoys most sporting activities, particularly cycling and football. Unfortunately (for him) Ben is a big Aston Villa fan, and gets to games when he is not being chased around his garden by his young family.


Ben leads BPCA's Marketing and Communication's function which includes the promotion and development of the Association and its subsidiary company Trade Associations Services Ltd.

Ben provides consistent and high quality communications to raise awareness of the Association's varied activities and assists with the BPCA's other commercial activities, including advertising and industry events.

Mandy McCarthy-Ward

Training Manager

01332 225113 / 07710 305148

About Mandy

Mandy has worked in the training field for over 30 years, including running a successful training business and working with Utilities, Councils, Aerospace, Retail, FE, NHS, Mental Health and Food and Care Organisations.


Mandy joined the BPCA to ensure our training is the best it can be and is available to discuss any training need or requirement.


Lorraine Norton

Lorraine Norton

Operations Manager

01332 225108 / 07590 712096 

About Lorraine

Lorraine has a wealth of experience, predominantly gained as a Chartered Accountant working with SME businesses. She has enjoyed the steep learning curve into the Industry during her time with BPCA; an industry she now feels very passionately about.


Lorraine’s role sits in direct support of the Association’s Chief Executive and manages the Derby team and offices as well as the clients of Trade Associations Services Ltd (TAS). She is available to assist and advise the members on a range of issues including finances.


Natalie Bungay

Field Officer

01332 225104 / 07522 390371

About Natalie

Natalie trained and worked as a pest control technician for various companies. Having previously worked for BPCA, she has also worked for Leeds City Council.


Natalie is responsible for visiting and supporting BPCA members, throughout the country, focusing on the importance of Continuing Professional Development (CPD), offering servicing members advice and support in achieving our 100% CPD criteria, which takes effect for all members from the end of 2014. Natalie will also be working with the whole BPCA team on a variety of other projects.


Rachel Eyre

Rachel Eyre

Membership Officer

01332 225112

About Rachel

Rachel joined BPCA in 1992 when it was based in St James' Court. Rachel has great knowledge of the BPCA gained through a number of different roles within the business ranging from training, events and general membership advice and support.


Rachel's current role as Membership Officer provides support to prospective and existing members within the UK and Overseas with responsibility for new applications, maintaining communication with existing members, management of complaints and mis-representation of membership.


Danni Bromley

Training Administrator

01332 225 113

About Danni

Danni graduated from Huddersfield university in 2009 with a degree in performance, she has over 10 years experience within hospitality and management and is passionate about travelling the world. Danni is excited to be working within an administration role and is happiest when she is busy in the office.


Danni's current role as a Training Administrator provides support to the training department within the BPCA offices and ensures the smooth delivery of services to delegates.


Stephanie Costopoulos

Finance Officer

01332 225110

About Stephanie

Stephanie joined us in 2012 and brings with her a wealth of experience from her finance career in both the public and private sector.


Stephanie is responsible for management of the BPCA finance function.


Lauren Day

Events Officer

01332 225111

About Lauren

Lauren studied hospitality business management with conference and events at Sheffield Hallam University, gaining a first class degree, before going on to gain experience within the hospitality and events industry. Lauren went on to be the Events Manager at the Hallmark Hotel & then Senior Conference Coordinator at the University of Derby before joining the BPCA.


As Events Officer Laurens time is spent ensuring the BPCA is promoted at National and international events. Lauren organises the BPCA Regional Training forums providing members with the opportunity to engage with industry specialists, as well as playing a key role in the exhibitions organised by the BPCA such as PestEx and PPC Live. Lauren also looks after the course booking and administration for our training courses and examinations.


Scott Johnstone

Communications Officer

01332 225115

About Scott

Scott joined the BPCA team in September 2016. He has previously helped to develop numerous organisations digital content and outgoing communications.


Scott is here to support both internal and external communications and drive engagement across all the BPCA platforms.


Sarah Holland

Senior Administrator

01332 225109

About Sarah

Sarah joined the BPCA team in July 2016, taking a change in career having most recently worked as a Chemical Anlayst.


Sarah's time is spent undertaking administration work in relation to finance and day to day operations of the Association and it's subsidiary undertaking, Trade Associations Services Ltd.



Katrina Jellyman


01332 225107

About Katrina

Katrina joined the BPCA team in March 2016 bringing to us her reception and front of house skills.


Katrina is the first point of contact for enquiries into the BPCA and provides valuable support to every member of the team in her administrative role.